SalesForce Field Service Consultant Field Service Consultant 10 31Oct2024 - Practice Quiz

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Question 1 of 29

A field service company is tasked with optimizing its scheduling and dispatching process to improve efficiency and reduce costs. The company has three technicians available for dispatch, each with different skill sets and travel times to various job locations. Technician A can complete a job in 2 hours, Technician B in 3 hours, and Technician C in 4 hours. The travel times to the job locations are as follows: Technician A takes 30 minutes, Technician B takes 45 minutes, and Technician C takes 1 hour. If the company has a total of 6 jobs to complete, and each job requires a technician to be dispatched, what is the minimum total time required to complete all jobs if the company optimally assigns technicians based on their skills and travel times?

18 hours

20 hours

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24 hours

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