SalesForce DEV-401 Building Applications with Force. com and Visualforce 05 31Oct2024 - Practice Quiz

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Question 1 of 30

A company is implementing a new customer relationship management (CRM) system using Salesforce. They want to create a custom field to track the status of customer inquiries. The field should allow users to select from a predefined list of statuses such as \"New,\" \"In Progress,\" \"Resolved,\" and \"Closed.\" Additionally, the company wants to ensure that the status can be updated automatically based on certain criteria, such as the age of the inquiry. Which custom field type would best suit this requirement, considering both the need for user selection and automated updates?

Picklist with a formula field for automation

Text field with validation rules

Multi-select picklist with workflow rules

Formula field with a static value

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