SalesForce Certified Public Sector Solutions Certified Public Sector Solutions 02 31Oct2024 - Practice Quiz

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Question 1 of 30

A local government agency is implementing a new software system to streamline its public service operations. The change management team has identified that user adoption is critical for the success of this initiative. They plan to conduct a series of training sessions and gather feedback from users. Which strategy is most effective in ensuring that users not only adopt the new system but also integrate it into their daily workflows?

Establishing a continuous feedback loop and providing ongoing support post-implementation

Conducting a one-time training session before the system goes live

Offering financial incentives for users who adopt the system quickly

Mandating the use of the new system without addressing user concerns

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