SalesForce Certified Loyalty Management Certified Loyalty Management 08 31Oct2024 - Practice Quiz

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Question 1 of 30

A retail company is designing a loyalty program aimed at increasing customer retention and enhancing customer lifetime value. They plan to implement a tiered rewards system where customers earn points based on their spending. The company has three tiers: Silver, Gold, and Platinum. Customers in the Silver tier earn 1 point for every $1 spent, Gold tier customers earn 1.5 points for every $1 spent, and Platinum tier customers earn 2 points for every $1 spent. If a customer spends $500 in a year and is initially in the Silver tier, how many points will they accumulate if they upgrade to the Gold tier after spending $300?

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