SalesForce Certified Loyalty Management Certified Loyalty Management 03 31Oct2024 - Practice Quiz

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Question 1 of 30

In a loyalty program, a company has decided to implement a tiered rewards system based on customer spending. Customers are categorized into three tiers: Silver, Gold, and Platinum. The company offers the following rewards: Silver members earn 1 point for every $1 spent, Gold members earn 1.5 points for every $1 spent, and Platinum members earn 2 points for every $1 spent. If a customer spends $500 in a month and is currently a Gold member, how many points will they earn for that month? Additionally, if the customer upgrades to Platinum in the following month and spends the same amount, how many total points will they have accumulated over the two months?

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