SalesForce Certified Community Cloud Consultant Certified Community Cloud Consultant 07 31Oct2024 - Practice Quiz

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Question 1 of 30

A company is implementing a new Salesforce Community Cloud solution to enhance collaboration between its sales and support teams. They want to create a custom object called \"Support Ticket\" that will be linked to both the \"Account\" and \"User\" standard objects. The company also wants to ensure that each Support Ticket can have multiple related comments, which will be stored in a separate custom object called \"Comment.\" What is the best approach to establish these relationships and ensure data integrity within the Salesforce platform?

Create a master-detail relationship between Support Ticket and Comment, and a lookup relationship between Support Ticket and both Account and User objects.

Establish a lookup relationship between Support Ticket and Comment, and a master-detail relationship between Support Ticket and both Account and User objects.

Use a junction object to connect Support Ticket with Account and User, and a master-detail relationship between Support Ticket and Comment.

Create a master-detail relationship between Support Ticket and Account, a lookup relationship between Support Ticket and User, and a lookup relationship between Support Ticket and Comment.

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