SalesForce Certified Community Cloud Consultant Certified Community Cloud Consultant 02 31Oct2024 - Practice Quiz

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Question 1 of 30

In a community management scenario, a company is looking to enhance user engagement within its online community platform. They have identified that the current engagement metrics are below industry standards, with only 15% of users actively participating in discussions. The community manager is considering implementing a series of initiatives to boost engagement. Which of the following strategies would most effectively address the issue of low user participation while fostering a sense of belonging among community members?

Creating a structured mentorship program that pairs experienced users with newcomers to facilitate knowledge sharing and community integration.

Increasing the frequency of promotional posts about the community on external social media platforms to attract new users.

Implementing a points-based reward system for users who participate in discussions, regardless of the quality of their contributions.

Hosting a monthly webinar featuring industry experts to discuss trending topics without encouraging user interaction during the sessions.

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