Question 1 of 30
A telecommunications company is analyzing its customer service processes to enhance efficiency and customer satisfaction. They have identified that the average resolution time for customer issues is currently 48 hours. After implementing a new training program for their support staff, they aim to reduce this resolution time by 25%. If they successfully achieve this goal, what will be the new average resolution time for customer issues?
36 hours
40 hours
42 hours
44 hours

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