Question 1 of 30
A utility company has implemented a new performance management system within its Oracle Utilities Work and Asset Cloud Service. After several months of operation, the management team reviews the performance metrics and notices a significant increase in the average time taken to complete maintenance work orders. Which of the following actions should the management team prioritize to address this issue effectively?
Conduct a root cause analysis to identify bottlenecks in the maintenance process and implement targeted improvements.
Increase the number of maintenance staff without analyzing the underlying reasons for the delays.
Revise the performance metrics to reflect a more lenient standard for maintenance completion times.
Focus solely on training existing staff on time management techniques without addressing process inefficiencies.

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