Oracle Redwood Application 2024 Developer Associate Quiz 01 15Nov24 - Practice Quiz

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Question 1 of 30

A retail company is looking to enhance its customer service by implementing an AI-driven chatbot using Oracle AI Services. The goal is to provide instant responses to customer inquiries and improve overall customer satisfaction. Which approach should the development team prioritize to ensure the chatbot effectively understands and responds to customer queries?

Implement natural language processing capabilities to analyze and interpret customer inquiries accurately.

Focus solely on pre-defined responses to common questions without considering user input variations.

Utilize a basic keyword matching algorithm to identify customer intents without context understanding.

Develop a complex machine learning model that requires extensive training data before deployment.

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