Oracle Order Management Cloud Order to Cash 2024 Implementation Professional Quiz 02 15Nov24 - Practice Quiz

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Question 1 of 30

A customer places a sales order for a bulk shipment of products, but shortly after, they request a change in the delivery date due to unforeseen circumstances. In the Oracle Order Management Cloud, what is the most appropriate action to take regarding the sales order to accommodate the customer\'s request while ensuring compliance with internal processes?

Modify the sales order to reflect the new delivery date and communicate the changes to the fulfillment team.

Cancel the existing sales order and create a new one with the updated delivery date.

Leave the sales order as is and inform the customer that changes cannot be made after submission.

Create a separate internal note regarding the customer's request without altering the sales order.

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