Oracle E-Business Suite R12.1 Receivables Essentials Quiz 02 15Nov24 - Practice Quiz

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Question 1 of 30

A company is conducting a review of its Customer Master Records and discovers multiple entries for the same customer, leading to confusion in billing and customer service. What is the most effective approach for the company to take in order to resolve this issue and maintain data integrity?

Implement a systematic process to identify and merge duplicate customer records while ensuring that all relevant information is preserved.

Delete all duplicate records without further analysis to streamline the customer database and reduce clutter.

Create a new customer record for each duplicate entry to ensure that all transactions are captured separately and accurately.

Assign different customer IDs to each duplicate record to maintain their individuality while keeping them in the system.

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