Oracle CX Commerce 2024 Implementation Professional Quiz 01 15Nov24 - Practice Quiz

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Question 1 of 30

A retailer is planning to revamp their online store\'s product categories to improve customer navigation and product discoverability. They want to ensure that customers can easily find products without feeling overwhelmed by too many options. Which approach should the retailer take to effectively utilize categories and hierarchies in their implementation?

Create a clear hierarchy with broad categories that can be drilled down into more specific subcategories, ensuring a balance between depth and breadth.

Limit the number of categories to only a few broad ones, avoiding any subcategories to simplify the navigation process.

Implement a flat category structure with numerous categories at the same level, allowing customers to see all options simultaneously.

Use a complex hierarchy with many nested categories, even if it risks overwhelming customers with too many choices.

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