Oracle CPQ 2024 Implementation Professional Quiz 04 15Nov24 - Practice Quiz

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Question 1 of 30

In a recent Oracle CPQ implementation, a company is preparing to train its sales team on the new system. The training program is designed to be comprehensive, covering both basic and advanced functionalities. However, the team is concerned about the ongoing support after the initial training sessions. Which approach would best ensure that the sales team feels confident and supported in using the CPQ system long-term?

Establish a dedicated support team that provides ongoing assistance, regular check-ins, and refresher training sessions tailored to user needs.

Create a detailed user manual that covers all functionalities and encourage users to refer to it whenever they encounter issues.

Schedule periodic training sessions every few months to cover new features and address common user challenges as they arise.

Implement a peer mentoring program where experienced users assist new users, fostering a collaborative learning environment without formal support.

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