Microsoft PL-200 Microsoft Power Platform Functional Consultant 01 31Oct2024 - Practice Quiz

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Question 1 of 30

A company is looking to automate their customer support process using Microsoft Power Automate. They want to create an Instant Flow that triggers when a new support ticket is created in their system. The flow should send a notification to the support team and log the ticket details into a SharePoint list. Which of the following steps should be included in the design of this Instant Flow to ensure it operates efficiently and meets the company\'s requirements?

Use the "When an item is created" trigger for the SharePoint list and configure the flow to send an email notification to the support team with the ticket details.

Set up a manual trigger that requires a user to start the flow each time a ticket is created, ensuring that the support team is notified only when they choose to initiate the process.

Implement a scheduled trigger that checks for new tickets every hour, which may delay the notification to the support team and affect response times.

Create a flow that only logs the ticket details without sending any notifications, as the support team can check the SharePoint list periodically.

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