Microsoft MS-721 Collaboration Communications Systems Engineer Quiz 04 Gay Marie-batch3 - Practice Quiz

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Question 1 of 30

A user encounters an issue where they are unable to receive notifications for new messages in Teams on their desktop computer. What steps should the IT support team take to diagnose and resolve the issue effectively?

Check the user's notification settings within the Teams desktop client and ensure that notifications are enabled for new messages

Verify network connectivity and firewall settings to ensure that Teams can establish connections to notification services

Restart the Teams desktop client and relaunch the application to refresh notification settings and services

Clear cache and data for the Teams desktop client to resolve potential issues with notification delivery

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