Microsoft MS-720 Microsoft Teams Voice Engineer 09 31Oct2024 - Practice Quiz

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Question 1 of 28

A company is analyzing its call quality metrics using the Call Quality Dashboard in Microsoft Teams. They notice that the average Mean Opinion Score (MOS) for their calls is 3.5, with a standard deviation of 0.5. If they want to determine the percentage of calls that fall within one standard deviation of the mean, which of the following statements accurately describes the situation?

Approximately 68% of the calls have a MOS between 3.0 and 4.0.

Approximately 95% of the calls have a MOS between 3.0 and 4.0.

Approximately 50% of the calls have a MOS between 3.0 and 4.0.

Approximately 99.7% of the calls have a MOS between 3.0 and 4.0.

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