Microsoft MS-220 Troubleshooting Microsoft Exchange Online 05 31Oct2024 - Practice Quiz

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Question 1 of 30

A company has recently migrated its email services to Microsoft Exchange Online. After the migration, users report that emails sent from external domains are not being delivered to their mailboxes. The IT administrator checks the mail flow and finds that the emails are being rejected with a message indicating that the sender\'s domain is on a blocklist. What steps should the administrator take to resolve this issue and ensure that legitimate emails from the external domain are delivered successfully?

Review and update the organization's anti-spam policies to whitelist the sender's domain.

Increase the threshold for spam filtering to allow more emails through.

Disable the blocklist feature in Exchange Online to prevent any emails from being rejected.

Contact the external sender to ask them to change their email domain.

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