Microsoft MS-220 Troubleshooting Microsoft Exchange Online 02 31Oct2024 - Practice Quiz

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Question 1 of 30

A company has recently migrated its email services to Exchange Online and is experiencing issues with email delivery delays. The IT team suspects that the problem may be related to the configuration of their Exchange Online settings, particularly concerning the mail flow rules and the recent updates to the service. Which of the following actions should the IT team prioritize to diagnose and resolve the email delivery delays effectively?

Review and adjust the mail flow rules to ensure they are not overly restrictive or misconfigured.

Increase the mailbox size limits for all users to accommodate more emails.

Disable all security features temporarily to see if they are causing the delays.

Contact Microsoft support to escalate the issue without performing any preliminary checks.

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