Question 1 of 30
A retail company is experiencing issues with its Dynamics 365 Commerce system where customers are unable to complete their purchases due to a payment processing error. The support team has identified that the error occurs intermittently and is linked to the integration with the payment gateway. What steps should the support consultant take to troubleshoot this issue effectively?
Review the integration logs for errors, check the payment gateway status, and ensure that the API keys are correctly configured.
Restart the Dynamics 365 Commerce application server and clear the cache to resolve any temporary glitches.
Increase the timeout settings for the payment processing requests to accommodate potential delays in response from the payment gateway.
Inform customers about the issue and suggest they try again later without further investigation.

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