Microsoft MB-300 Microsoft Dynamics 365: Core Finance and Operations 06 31Oct2024 - Practice Quiz

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Question 1 of 30

A company is implementing Microsoft Dynamics 365 and needs to create a custom entity to track customer feedback on their products. The entity must include fields for feedback type, customer ID, product ID, and a rating scale from 1 to 5. Additionally, the company wants to ensure that the feedback type can be categorized into three distinct types: \"Complaint,\" \"Suggestion,\" and \"Praise.\" Which of the following approaches would best facilitate the creation of this custom entity and its fields while ensuring data integrity and usability?

Create a custom entity named "Customer Feedback" with the specified fields, and use an option set for the feedback type to enforce the three categories, ensuring that only valid entries can be made.

Create a custom entity named "Customer Feedback" with the specified fields, but allow free text entry for the feedback type to provide flexibility in categorization.

Create a custom entity named "Customer Feedback" with the specified fields, and use a separate entity for feedback types to allow for more complex relationships.

Create a custom entity named "Customer Feedback" with the specified fields, and implement a validation rule that checks the feedback type against a predefined list after data entry.

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