Microsoft MB-240 Microsoft Dynamics 365 for Field Service 07 31Oct2024 - Practice Quiz

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Question 1 of 30

A field service technician is dispatched to resolve a recurring issue with a piece of machinery at a manufacturing plant. The technician discovers that the problem is due to a combination of outdated software and a mechanical fault. To effectively resolve the incident, the technician must first update the software, which takes 2 hours, and then replace a faulty component, which requires an additional 3 hours. If the technician is scheduled to work for a total of 8 hours on this incident, what percentage of the total time will be spent on resolving the software issue?

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0.6

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