Microsoft MB-200 Microsoft Dynamics 365 Customer Engagement Core 08 31Oct2024 - Practice Quiz

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Question 1 of 30

A company is looking to enhance its customer engagement strategy by integrating Microsoft Dynamics 365 Customer Engagement with Microsoft Teams. They want to ensure that their sales team can access customer information directly within Teams while also being able to schedule meetings and share documents seamlessly. Which approach would best facilitate this integration while ensuring that data security and user permissions are maintained?

Utilize the Microsoft Power Platform to create a custom app that connects Dynamics 365 with Teams, ensuring that user roles and permissions are defined within the app settings.

Directly embed Dynamics 365 forms into Teams without any additional configuration, relying on default permissions set in Dynamics 365.

Use Microsoft Graph API to pull data from Dynamics 365 into Teams, but do not implement any security measures for data access.

Set up a manual process where sales team members copy and paste customer information from Dynamics 365 into Teams for each meeting.

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