Question 1 of 30
A software development team is preparing for User Acceptance Testing (UAT) for a new customer relationship management (CRM) system. The team has identified three key user groups: sales representatives, customer support agents, and marketing personnel. Each group has distinct requirements and workflows. The team decides to conduct UAT sessions with representatives from each group to ensure the system meets their needs. During the UAT, the sales representatives report that the lead tracking feature does not align with their sales process, while customer support agents find the ticketing system intuitive but lacking in reporting capabilities. Marketing personnel express satisfaction with the campaign management tools but suggest enhancements for user interface consistency. Based on this scenario, which of the following actions should the team prioritize to ensure a successful UAT process?
Collect detailed feedback from all user groups and categorize it based on severity and frequency of issues reported.
Focus solely on the feedback from the sales representatives, as they are the primary users of the CRM system.
Implement immediate changes to the system based on the first round of feedback without further analysis.
Limit the UAT sessions to only one user group to streamline the testing process.

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