ISO/IEC 17025 Laboratory Management Foundation Exam - Quiz 02 - Loraine Jane Nollora - Practice Quiz

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Scenario:\nMs. Rodriguez manages a calibration laboratory that recently received a complaint from a client regarding inconsistent measurement results for calibration certificates issued over the past six months. The client is concerned about the accuracy and reliability of the calibration services provided.\n\nQuestion:\nWhat steps should Ms. Rodriguez take to address the client\'s complaint and ensure compliance with ISO/IEC 17025 standards?

Review the laboratory's measurement traceability to national standards.

Conduct a review of calibration equipment maintenance logs.

Issue revised calibration certificates without client notification.

Request the client to submit additional samples for retesting.

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