Certbie
Question 1 of 30
A management system certification body, accredited to certify organizations against ISO 9001, has a long-standing client that it has successfully certified for the past five years. The client, facing new strategic challenges, approaches the certification body to engage their specialized internal audit training services, which are distinct from the certification process itself. The certification body\'s management is considering this engagement, believing it to be a separate service that does not compromise impartiality. What is the most appropriate action for the certification body to take in accordance with the principles of ISO/IEC 17021-1:2015 regarding impartiality?
Decline the offer to provide internal audit training services to the client, citing the need to maintain impartiality and avoid any perception of conflict of interest, as per the standard's requirements.
Accept the offer to provide internal audit training, ensuring that the training is conducted by a different team within the certification body than the one responsible for the client's certification audits.
Proceed with the internal audit training, but document a thorough risk assessment demonstrating that the training will not influence the subsequent certification audit decisions.
Seek an opinion from the accreditation body on whether providing internal audit training constitutes a conflict of interest, and proceed based on their guidance.

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