Question 1 of 30
Mr. Johnson is appointed as the quality manager of a manufacturing company that is seeking ISO 9001 certification. During the planning phase of implementing ISO 9001, he is tasked with identifying the scope of the quality management system (QMS). Which of the following statements best describes the scope of the QMS?
The scope should include all products and services provided by the organization.
The scope should cover only the manufacturing processes within the organization.
The scope should encompass the entire organization, including all departments and functions that impact quality.
The scope should be limited to the customer-facing aspects of the organization.

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