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Question 1 of 30
\"Quality First Corp,\" a medium-sized manufacturing company, recently identified a recurring nonconformity: improperly torqued bolts on a critical component of their flagship product, leading to potential safety hazards. After identifying and correcting the immediate issue on the affected batch, the quality manager, Anya Sharma, is determining the next steps according to ISO 9001:2015. Anya has already ensured the faulty batch is reworked and meets specifications. Now, considering the requirements of ISO 9001:2015 regarding nonconformities and corrective actions, what should Anya prioritize to ensure ongoing compliance and prevent recurrence of this issue, going beyond just fixing the immediate problem? This is not a one-time event, and it has happened more than once.
Evaluate the need for corrective action to eliminate the root cause of the nonconformity, implement any needed corrective action, review the effectiveness of the corrective action taken, and update risks and opportunities determined during planning, if necessary.
Issue a company-wide memo emphasizing the importance of proper torque procedures and increase the frequency of random inspections on the assembly line.
Immediately replace all existing torque wrenches with new, calibrated models and retrain all assembly line workers on proper torque techniques.
Document the nonconformity in the quality management system records and file a report with the local regulatory agency, regardless of whether the nonconformity resulted in an actual safety incident.

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