ISO 9001:2015 Internal Auditor Quiz 08 24Mar25 - Practice Quiz

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Question 1 of 30

MedCorp, a multinational medical device manufacturer certified to ISO 9001:2015 and committed to implementing ISO 37001:2016, is expanding its operations into a new emerging market. During the initial setup phase, the logistics manager, under immense pressure to deliver essential medical supplies to a newly established clinic, authorizes a small \"facilitation payment\" to a customs official to expedite the clearance of a shipment containing life-saving equipment. The organization has a strict anti-bribery policy prohibiting any form of bribery, direct or indirect. The logistics manager argues that the payment was necessary to prevent delays that could have jeopardized patient care. The payment was documented as \"expedited processing fee\" in the company\'s internal records. Considering the principles and requirements of ISO 37001:2016, what is the MOST appropriate immediate course of action for MedCorp\'s compliance officer upon discovering this incident during an internal audit?

Initiate a thorough investigation to determine the facts surrounding the payment, assess its compliance with ISO 37001:2016, and evaluate the effectiveness of existing anti-bribery controls.

Immediately report the incident to the local law enforcement authorities as a potential violation of anti-bribery laws, regardless of the circumstances or intent behind the payment.

Accept the logistics manager's explanation and classify the payment as an exception to the anti-bribery policy due to the urgent need for medical supplies.

Revise the anti-bribery policy to explicitly allow for facilitation payments in situations where patient care is at risk, ensuring such payments are properly documented and approved by senior management.

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