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Question 1 of 30
AgriCorp, a large-scale producer of packaged salads, is undergoing an internal audit of its ISO 22000:2018 certified Food Safety Management System (FSMS). The audit team discovers that the temperature of a refrigerated storage unit, critical for preventing the growth of Listeria monocytogenes, has consistently exceeded the established control limits for the past week. Initial investigation reveals that the temperature monitoring system malfunctioned and was not detected by the maintenance team due to a lapse in scheduled equipment checks. Several batches of salad mix stored in the unit during this period have already been shipped to retailers. Considering the principles of ISO 22000:2018 and the immediate need to address the nonconformity, what should be AgriCorp\'s *MOST* comprehensive and effective course of action, prioritizing long-term food safety and system improvement?
Immediately recall all affected salad mix batches from retailers, conduct a thorough root cause analysis of both the temperature excursion and the maintenance lapse, implement corrective actions including system recalibration, enhanced maintenance schedules, and retraining of relevant personnel, and meticulously document all steps taken, including verification of corrective action effectiveness.
Issue a press release downplaying the incident, claiming that the temperature excursion was minor and posed no significant risk to consumers, and quietly recalibrate the temperature monitoring system without addressing the underlying maintenance issues to avoid further scrutiny.
Contact the retailers and instruct them to closely monitor the salad mix for signs of spoilage, and only initiate a recall if any consumer complaints are received, while simultaneously reprimanding the maintenance team for their negligence without conducting a full root cause analysis.
Discard the remaining salad mix in the storage unit, implement a one-time bonus for the maintenance team to incentivize better performance, and adjust the temperature control limits to match the actual recorded temperatures to avoid future nonconformities.

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