Certbie
Question 1 of 30
\"Precision Analytics,\" a newly accredited ISO/IEC 17025:2017 testing laboratory specializing in environmental sample analysis, is preparing for its first surveillance audit. During a preliminary internal review, the quality manager, Anya Sharma, discovers several inconsistencies in the laboratory\'s document and record control practices. Specifically, she finds that some analysts are using outdated versions of Standard Operating Procedures (SOPs) downloaded from a shared network drive, calibration records for certain equipment are missing, and the document control procedure lacks specific details on how obsolete documents are identified and removed from circulation. Recognizing the potential impact on the laboratory\'s accreditation and the validity of its test results, Anya needs to address these issues promptly. Which of the following actions should Anya prioritize to effectively address these document and record control deficiencies and ensure compliance with ISO/IEC 17025:2017 during the upcoming surveillance audit?
Revise the document control procedure to include specific instructions on identifying, removing, and archiving obsolete documents; conduct a comprehensive review of all SOPs to ensure they are current and approved; implement a system for tracking and managing calibration records, including retention periods; and provide refresher training to all analysts on the updated document control procedure.
Instruct all analysts to delete any SOPs they have downloaded from the shared network drive and rely solely on the master copies maintained by the quality manager; conduct a physical inventory of all calibration equipment to verify the existence of calibration records; and update the document control procedure to state that all obsolete documents should be shredded immediately.
Post a general announcement reminding analysts to use the latest versions of SOPs and to properly maintain calibration records; conduct a spot check of randomly selected SOPs and calibration records to identify any further inconsistencies; and revise the document control procedure to clarify the roles and responsibilities of different personnel in managing documents and records.
Request an extension from the accreditation body to allow more time to address the document and record control deficiencies; temporarily suspend all testing activities until the issues are fully resolved; and hire an external consultant to conduct a comprehensive review of the laboratory's quality management system and provide recommendations for improvement.