ISO 39001:2012 Internal Auditor Quiz 01 13Jul25 - Practice Quiz

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Question 1 of 30

An internal audit of a logistics company, certified to ISO 39001:2012, reveals that the marketing department\'s new promotional campaign, emphasizing speed and delivery guarantees for a national courier service, inadvertently promotes driving behaviors that could conflict with the company\'s stated RTS policy of prioritizing safety over speed. The campaign materials highlight \"delivering in record time\" and \"beating the clock.\" How should the internal auditor proceed to effectively address this systemic issue?

Investigate the integration of RTS objectives into departmental strategic planning and operational execution, focusing on how marketing strategies are reviewed for RTS implications and potential conflicts.

Issue a non-conformity report solely against the marketing department for failing to adhere to RTS policy guidelines in their campaign materials.

Recommend a review of the RTS policy to explicitly prohibit any marketing language that could be misconstrued as encouraging unsafe driving practices.

Document the observation as a minor finding and advise the marketing department to revise the campaign messaging at their discretion, without further investigation into systemic causes.

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