Precision Dynamics, a manufacturing company specializing in precision components for the aerospace industry, has been experiencing a significant increase in product defects and customer complaints over the past year. An internal investigation reveals a lack of standardized processes across different production lines, unclear roles and responsibilities among employees, and a general lack of awareness regarding quality standards. The company\'s top management, while concerned about the declining quality, has primarily focused on addressing customer complaints reactively rather than implementing proactive measures. To address these issues and improve product quality, which of the following approaches would be most effective in aligning Precision Dynamics with the Quality Management Principles outlined in ISO 27002:2022 and ISO 9001:2015? The approach should address the current lack of standardized processes, unclear responsibilities, and reactive problem-solving approach.