Question 1 of 30
Stakeholder feedback indicates that during recent interviews for the ISO 27001 audit, some auditees appeared hesitant to discuss potential weaknesses in their implemented controls. As an ISO 27001 Lead Auditor, which interviewing technique would be most effective in eliciting comprehensive and truthful information in such a situation?
Employing open-ended questions and active listening to encourage detailed explanations and seeking corroborating evidence.
Focusing primarily on building a strong personal rapport and offering reassurance to create a comfortable environment for the auditee.
Using leading questions and suggesting potential control failures to guide the auditee towards admitting issues.
Accepting vague assurances and relying on the auditee's general statements about control effectiveness without seeking specific examples.

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