ISO 17065:2012 - Conformity Assessment - Requirements for Bodies Certifying Products, Processes and Services Quiz 01 26Jul25 - Practice Quiz

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A certification body accredited under ISO 17065:2012 is informed by a regulatory authority that a batch of products certified by them for a specific safety standard has been found to be non-compliant due to a critical manufacturing defect. The client has acknowledged the defect but has not yet provided a corrective action plan. What is the most appropriate immediate action for the certification body to take to uphold the integrity of its certification scheme and comply with the standard\'s requirements for managing non-conformities?

Suspend the certificate for the affected product line.

Issue a formal warning letter to the client regarding the non-compliance.

Immediately revoke the client's certification for all products.

Request a detailed report from the regulatory authority before taking any action.

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