Certbie
Question 1 of 30
A manufacturing facility producing precision optical lenses discovers that their primary calibration standard for refractive index, a certified reference material with a scheduled recalibration interval of 12 months, was last calibrated 15 months ago and has been in continuous use for critical quality control measurements during this period. What is the most immediate and critical action required by the measurement management system to address this situation, considering the principles of ISO 10012:2003?
Immediately suspend the use of the affected measurement process and initiate recalibration and verification of the reference standard to re-establish traceability.
Document the deviation from the calibration schedule in the measurement records and proceed with caution, informing relevant personnel.
Conduct a comprehensive audit of the entire measurement management system to identify systemic weaknesses that led to the lapse.
Notify all customers who have received products measured using this process during the past three months about the potential impact on their measurements.

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