CISCO 700-105 Cisco Midsize Collaboration Solutions for Account Managers (MCAM) 10 25Oct2024 - Practice Quiz

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Question 1 of 30

A network administrator is troubleshooting a VoIP system that has been experiencing intermittent call drops and poor audio quality. After gathering initial data, the administrator identifies that the issue occurs primarily during peak usage hours. To effectively diagnose the problem, which troubleshooting methodology should the administrator prioritize to isolate the root cause of the issue?

Conducting a systematic analysis of network traffic patterns and bandwidth utilization during peak hours

Implementing a new Quality of Service (QoS) policy without further investigation

Replacing the VoIP hardware components as a first step

Asking users for feedback on their experiences without analyzing data

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