Question 1 of 30
In the process of implementing a new Cisco Contact Center solution, a project manager is tasked with ensuring that the deployment adheres to best practices for configuration and integration. The manager must decide on the sequence of steps to follow to minimize downtime and ensure a smooth transition. Which of the following sequences best represents the recommended approach to implementation?
Conduct a thorough needs assessment, develop a detailed project plan, configure the system in a test environment, and then execute the deployment during off-peak hours.
Configure the system in a live environment immediately after the needs assessment, followed by a project plan development and deployment during peak hours.
Develop a project plan first, then conduct a needs assessment, configure the system, and finally deploy it without considering off-peak hours.
Execute the deployment without prior configuration, followed by a needs assessment and project planning to address any issues that arise.

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