Question 1 of 30
In a contact center utilizing AI-driven chatbots, a company aims to enhance customer satisfaction by reducing response times. The current average response time is 30 seconds, and the goal is to decrease this by 40% over the next quarter. If the contact center handles an average of 1,200 inquiries per day, how many total seconds of response time will be saved in a quarter (assuming a quarter consists of 90 days) if the goal is achieved?
432,000 seconds
360,000 seconds
540,000 seconds
480,000 seconds

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