CISCO 500-325 Cisco Collaboration Servers and Appliances (CSA) 04 25Oct2024 - Practice Quiz

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Question 1 of 30

A company is experiencing intermittent audio dropouts during their TelePresence sessions, which are critical for their global meetings. The IT team has conducted initial checks and confirmed that the network bandwidth is sufficient, with a minimum of 2 Mbps per endpoint. They suspect that the issue may be related to Quality of Service (QoS) settings on their routers. Which of the following actions should the IT team prioritize to troubleshoot and resolve the audio dropout issues effectively?

Verify that the QoS policies are correctly prioritizing voice traffic over other types of traffic on the network.

Increase the bandwidth allocation for video traffic to ensure better quality.

Reboot the TelePresence endpoints to refresh their connections.

Check for firmware updates on the TelePresence endpoints and apply them if available.

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