CISCO 350-801 Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) 10 25Oct2024 - Practice Quiz

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Question 1 of 30

A company is experiencing intermittent call drops in their VoIP system. The network administrator suspects that the issue may be related to Quality of Service (QoS) settings. After reviewing the configuration, the administrator finds that the DSCP (Differentiated Services Code Point) values for voice traffic are not being prioritized correctly. What steps should the administrator take to troubleshoot and resolve the QoS issues effectively?

Reconfigure the QoS settings to ensure that voice traffic is marked with the appropriate DSCP values, such as EF (Expedited Forwarding) for voice packets, and verify that the traffic is being prioritized in the network devices.

Increase the bandwidth of the network connection to accommodate more traffic without adjusting the QoS settings.

Disable QoS entirely to simplify the network configuration and avoid potential misconfigurations.

Monitor the network traffic using a packet sniffer to identify the source of the call drops without making any changes to the QoS settings.

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