CISCO 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) 04 25Oct2024 - Practice Quiz

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Question 1 of 30

In a large enterprise network, the IT department is tasked with monitoring the performance of their VoIP services to ensure optimal call quality. They decide to implement a monitoring tool that provides real-time metrics on jitter, latency, and packet loss. After a week of monitoring, they notice that the average jitter is 30 ms, the average latency is 150 ms, and the packet loss rate is 2%. Given these metrics, which of the following actions should the IT department prioritize to improve the VoIP service quality?

Investigate and optimize the network paths to reduce latency and jitter.

Increase the bandwidth of the network to accommodate more VoIP calls.

Implement Quality of Service (QoS) policies without analyzing the current metrics.

Replace the existing VoIP hardware with newer models.

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