Question 1 of 30
A telecommunications company is planning to migrate its legacy call control system to a modern VoIP solution. The legacy system has been in operation for over 15 years and is deeply integrated with various business processes. The migration involves not only the technical transition but also the adaptation of business workflows and employee training. Which of the following strategies should the company prioritize to ensure a smooth transition and minimize disruption to ongoing operations?
Conduct a comprehensive impact analysis to identify all dependencies and potential risks associated with the migration.
Immediately replace the legacy system with the new VoIP solution without any preliminary assessments.
Focus solely on training the IT staff, assuming that end-users will adapt to the new system without support.
Implement the new system in a single department first, without considering the integration with other departments.

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