CISCO 300-720 Securing Email with Cisco Email Security Appliance (SESA) 09 24Oct2024 - Practice Quiz

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Question 1 of 30

A company has recently implemented a Cisco Email Security Appliance (ESA) to enhance its email security posture. After deployment, the IT team notices that some legitimate emails are being marked as spam and not reaching the intended recipients. To troubleshoot this issue, the team decides to analyze the email filtering settings and the reputation of the sending domains. Which of the following actions should the team prioritize to effectively resolve the false positive issue while maintaining a robust security framework?

Adjust the spam filter settings to lower the sensitivity for specific sender domains identified as legitimate.

Disable the spam filtering feature temporarily to allow all emails through while investigating.

Increase the threshold for the reputation score required for emails to be classified as spam.

Implement a whitelist for all emails coming from the company’s domain to bypass filtering.

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