Question 1 of 30
A company is experiencing intermittent connectivity issues with its Cisco collaboration devices. The IT support team has been tasked with diagnosing the problem. They suspect that the issue may be related to the Quality of Service (QoS) settings on the network. Given that the network is configured to prioritize voice traffic, which of the following actions should the team take to ensure optimal performance for collaboration devices while minimizing disruptions for end-users?
Analyze the current QoS configuration to ensure that voice traffic is marked with the correct Differentiated Services Code Point (DSCP) values and that bandwidth is allocated appropriately for voice packets.
Disable QoS settings entirely to allow all traffic to flow freely without prioritization, which may help in troubleshooting the connectivity issues.
Increase the bandwidth allocation for all types of traffic equally to prevent any single type from being starved of resources, regardless of its importance.
Implement a new VLAN specifically for voice traffic without reviewing the existing QoS policies, assuming that separation alone will resolve the issues.

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