Question 1 of 30
In a corporate environment, a company is integrating a third-party application for customer relationship management (CRM) with its existing Cisco collaboration tools. The integration requires the use of APIs to facilitate data exchange between the CRM and the Cisco Unified Communications Manager (CUCM). Given the need for real-time data synchronization, which of the following approaches would best ensure that the integration is both efficient and secure while minimizing latency in data transfer?
Implementing RESTful APIs with OAuth 2.0 for authentication and using Webhooks for real-time notifications.
Utilizing SOAP APIs with basic authentication and polling mechanisms for data retrieval.
Employing FTP for file transfers and using SSL for secure connections.
Setting up a direct database connection between the CRM and CUCM without any intermediary services.

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