SG0001 CompTIA Storage+ Powered by SNIA Free Practice Test — 30 Questions

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Question 1 of 30

Following a sudden and complete failure of the primary storage array during peak business hours, initial attempts to restore operations using the tertiary asynchronous replication target have proven insufficient, resulting in the loss of approximately 30 minutes of critical transaction data. The secondary snapshot-based backup system is also exhibiting errors during the restoration process, indicating potential corruption. The IT operations lead is facing immense pressure from executive leadership to restore services immediately while simultaneously ensuring data integrity. Which of the following actions represents the most critical first step in managing this escalating data storage crisis?

Immediately isolate the affected storage infrastructure and all connected systems from the network to prevent any further data corruption or propagation of the failure.
Initiate a full system diagnostic on the secondary backup system, bypassing the current errors, to expedite the restoration of the most recent complete backup.
Commence a detailed root cause analysis of the primary array failure, engaging vendor support to pinpoint the exact hardware or software malfunction.
Communicate an immediate, high-level status update to all stakeholders, including estimated downtime and potential data loss, without awaiting definitive recovery timelines.

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