ISO 37101:2016 - Sustainable development in communities Free Practice Test — 30 Questions

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Question 1 of 30

BioTech Solutions, a medical device manufacturer certified to ISO 13485:2016, has launched a new implantable cardiac device. After six months on the market, several reports of device malfunction leading to serious patient harm have surfaced. The company\'s initial investigation reveals a potential flaw in a specific batch of microchips used in the device\'s power management system. Under ISO 13485:2016, what is BioTech Solutions\' MOST critical and immediate set of actions concerning risk management and post-market surveillance, considering the potential for widespread patient harm and regulatory scrutiny? Focus on the actions that directly address the immediate risk and ensure compliance with the standard\'s requirements for vigilance and corrective action.

Immediately initiate a comprehensive investigation to determine the root cause of the malfunction, implement corrective actions to prevent future occurrences, report the adverse events to relevant regulatory authorities within the mandated timeframe, and consider a field safety corrective action (FSCA) or market withdrawal if necessary.
Focus solely on identifying the affected batch of microchips and informing hospitals to avoid using devices from that batch, while delaying a full investigation until more data is available to avoid unnecessary disruption to production.
Conduct a limited internal review to assess the financial impact of the malfunctions and develop a public relations strategy to minimize damage to the company's reputation, postponing regulatory reporting until the internal review is complete.
Increase production of unaffected device models to compensate for potential losses and reassure investors, while only addressing the malfunction reports on a case-by-case basis to avoid a large-scale recall.

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