ISO 31010:2019 Foundation Free Practice Test — 30 Questions

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Question 1 of 30

DataStream Solutions, a cloud service provider, is seeking ISO 27018:2019 certification. A client, Ms. Anya Sharma, requests to transfer all of her Personally Identifiable Information (PII) stored with DataStream to a competing service provider. What is DataStream\'s MOST appropriate course of action under ISO 27018:2019?

Provide Ms. Sharma with her PII in a structured, commonly used, and machine-readable format, enabling her to easily transfer the data to the new service provider.
Refuse the request, citing security concerns and the potential for data breaches during the transfer process, offering instead to delete the data from their systems.
Comply with the request only if Ms. Sharma pays a significant fee to cover the costs associated with preparing and transferring the data in the required format.
Provide Ms. Sharma with a printed report containing her PII, as this fulfills the basic requirement of providing access to her data, even if it is not in a machine-readable format.

About the ISO 31010:2019 Foundation Certification

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