ISO 27701:2019 – Privacy Information Management System Auditor Free Practice Test — 30 Questions

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Question 1 of 30

Javier, a privacy auditor with expertise in GDPR and ISO 27701, is participating in a combined audit of \"InnovTech Solutions,\" a multinational technology firm. Ingrid, the lead auditor, prioritizes maintaining a positive relationship with InnovTech due to their significant contract with the auditing firm. During the audit, Javier discovers a significant non-conformity related to InnovTech\'s handling of data subject access requests under GDPR, potentially impacting thousands of EU citizens. Ingrid, however, believes highlighting this issue prominently in the audit report might jeopardize the relationship with InnovTech. She suggests downplaying the severity of the finding and focusing on other areas where InnovTech demonstrates better compliance. Javier strongly disagrees, arguing that this would misrepresent InnovTech\'s actual privacy posture. The audit team is now divided on how to present this finding in the final report.

According to ISO 19011:2018 principles, what is the MOST appropriate course of action regarding the conflicting viewpoints and the discovered non-conformity?

The audit report should fairly present the audit findings, conclusions, and reports accurately, reflecting significant obstacles encountered and unresolved diverging opinions among the audit team, including Javier's concerns regarding the GDPR non-conformity.
Ingrid, as the lead auditor, has the authority to make the final decision, and Javier should defer to her judgment to maintain team cohesion and the client relationship, prioritizing the overall success of the audit engagement.
The audit report should focus primarily on the areas where InnovTech demonstrates strong compliance to provide a balanced view and encourage continuous improvement, minimizing emphasis on the GDPR non-conformity to avoid negative repercussions.
The auditors should seek mediation from an external consultant to resolve the disagreement and determine the appropriate level of emphasis to place on the GDPR non-conformity in the audit report, ensuring a neutral perspective.

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